Email Marketing KPIs: What to Track and Why They Matter

Table of contents

In the digital marketing era, Email Marketing remains one of the most effective channels to connect and engage with customers. From newsletters to promotional emails, automated reminders, and more, it’s essential to understand how your campaigns are performing.

At The Connect More, we are convinced that knowledge of key performance indicators (KPIs) is imperative for companies looking to streamline their strategies and increase outcomes. In this blog, we will delve into the most significant Email Marketing KPIs you ought to track and why.

Open Rate

What it is:

Open rate tracks the number of recipients who opened your email compared to the number of emails that were delivered.

Why it matters:

  • A low open rate could indicate issues with your subject line, sender name, or timing.
  • It reflects the effectiveness of your email’s first impression and whether your audience finds it relevant.

Using The Connect More’s Email Automation, you have the ability to experiment with various subject lines and sending times to optimize this metric over time.

Click-Through Rate (CTR)

What it is:

Click-through rate indicates the percentage of recipients who have clicked on at least one link in your email.

Why it matters:

  • CTR assists in identifying how effective your call-to-action (CTA) and content are.
  • Large CTR indicates your message is working with your target audience and inspires interaction.

With our Email Marketing Tool, you can create visually engaging emails with concise CTAs that generate clicks and enhance conversions.

Bounce Rate

What it is:

Bounce rate is the percentage of emails that were unable to be delivered to the recipient’s inbox.

Why it matters:

  • Excessive bounce rates may damage your sender reputation and influence future deliverability.
  • There are two kinds: soft bounces (temporary problems such as full inboxes) and hard bounces (permanent delivery failures).

Grooming your email list on a regular basis using The Connect More’s Email Marketing Software guarantees increased deliverability and enhanced campaign performance.

Conversion Rate

What it is:

Conversion rate is the percentage of email recipients who took a desired action, like making a purchase, registering for a webinar, or downloading an asset.

Why it matters:

  • This KPI links your Email Marketing efforts directly to business objectives.
  • Conversion tracking enables you to know which campaigns bring actual value.

Our site is easily integratable with the analytics tools and assists marketers to track and allocate conversions better.

Unsubscribe Rate

What it is:

Unsubscribe rate is the rate at which recipients unsubscribe from future mail after opening a specific message.

Why it matters:

  • A high rate of unsubscribes can indicate irrelevant content, sending too frequently, or targeting issues.
  • Tracking this measure keeps you in touch with a healthy and active subscriber base.

With smart segmentation and customized messaging through Email Automation, you can minimize unsubscribes and enhance user experience.

List Growth Rate

What it is:

List growth rate determines how quickly your email list is expanding or declining in a given time frame.

Why it matters:

  • Measuring list growth assists in determining the effectiveness of your lead generation activities.
  • A stagnant or falling list might need modifications to your sign-up forms or rewards.

The Connect More Email Marketing Tool has landing page creators and accessible pop-ups that assist in building your list organically.

Forward Rate / Sharing Rate

What it is:

This measure monitors how frequently recipients reply to your email and forward it to others or post it on social media.

Why it matters:

  • A high forward rate indicates that your content is good and deserving to be shared.
  • It also serves as natural promotion, reaching out further without extra expense.

Developing shareable content through our easy-to-use templates and drag-and-drop editor can really drive this KPI.

Revenue per Email

What it is:

Revenue per email determines the average revenue generated from every email sent.

Why it matters:

  • It provides a clear snapshot of your campaign’s financial performance.
  • Aids in justifying budgeting towards Email Marketing initiatives.

Through targeted campaigns and intelligent automation workflows using The Connect More’s Email Marketing Software, you can maximize your revenue while keeping costs minimal.

Deliverability Rate

What it is:

Deliverability rate is a metric of the percentage of successfully delivered emails to the recipient’s inbox.

Why it matters:

  • Even the prettiest email won’t succeed if it doesn’t end up in the inbox.
  • Poor list hygiene, spam complaints, or technical issues can cause unhealthy deliverability.

Our platform utilizes advanced infrastructure to ensure high inbox placement and consistent delivery on every campaign.

Engagement Over Time

What it is:

Engagement over time measures how frequently your subscribers are engaging with your emails week after week or month after month.

Why it matters:

  • Recognizes user behavior trends and long-term interest.
  • Assists in defining when to re-activate dormant subscribers or change content strategy.

With Email Automation solutions from The Connect More, you can automate re-engagement campaigns, keeping your brand top-of-mind.

Final Thoughts

Monitoring KPIs is not about numbers—it’s about knowing your business, enhancing communication, and creating impactful results. As a top Email Marketing Software company in India, The Connect More equips businesses to track and monitor these metrics in real-time and make informed decisions.

Whether you’re just starting out with Email Marketing or wanting to optimize your current campaigns, paying attention to the correct KPIs will keep you on track with your objectives and constantly improve your reach.

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We're excited to have you on board! To tailor your experience, please provide us with a few details about yourself and your company.

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